Tesco Delivery Saver Christmas Slots
Tesco customers have been left furious after having to wait hours in a virtual queue to secure a Christmas delivery slot.
This morning the supermarket released slots for the week starting 21 December - but only to their delivery saver customers who pay a subscription fee.
A Tesco Christmas delivery slot scramble has seen people stuck in queues for hours as customers line up to slam the retailer. The supermarket is rolling out slots for Delivery Saver customers. Tesco's Christmas delivery slots open on 20 November at 7am. The retailer warns that slots fill quickly, so advises setting a reminder and booking as soon as possible. If you're a Tesco 'Delivery. Tesco has increased the number of its delivery slots from 600,000 to 1.5 million a week, with Delivery Saver scheme customers able to book their Christmas delivery slot from November 13.
But after waking up to log on at 7am, many complained they had still not been given a slot after two-and-a-half hours of waiting.
One person posted on Twitter: 'What an absolute joke. Been a delivery customer for years, have delivery saver.
Almost two and a half hours waiting and still in the queue 😡
— Sonia Bradley (@50N1ABR4DL3Y) November 13, 2020'Went on at 6.45am. Been in the queue for two hours and 20 minutes. What is happening? Should I just shop elsewhere this Christmas?'
Tesco Delivery Saver Christmas Slots Free
Another user posted: 'Been waiting 2.5 hours now (since 6.59) in a queue for Christmas slot. What's happening? Am I lost in cyber hell somewhere?'
Christmas Store Displays Tesco
Customers were faced with a message that read: 'You are currently in a queue - we'll put you through as soon as we can.'
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On its Twitter page, the supermarket posted: 'A lot of customers are using our website and app at the moment. So we're temporarily using a virtual waiting room to help manage the flow.
'We're sorry if things take a bit longer than usual.'
Anyone else still in the online Tesco queue for a Christmas slot?! #tescopic.twitter.com/f4qKOrng2l
— SEN Resources Blog (@senresourceblog) November 13, 2020While some were given slots after a long wait, others were unsuccessful and forced to shop for their Christmas dinner supplies elsewhere.
Those who did manage to book complained festive essentials like turkeys were not yet available.
There was also no mention of people on the government's vulnerable list, who are entitled to priority delivery slots because of coronavirus.
@Tesco been waiting 2.5 hours now (since 6.59) in a queue for Christmas slot. What's happening? Am I lost in cyber hell somewhere?
— annie (@annie6724) November 13, 2020A Tesco spokesman said: 'Demand for online slots over the festive period is high, and we have more slots this Christmas than ever before.
'We are experiencing high volumes of traffic to our website and groceries app and are temporarily limiting the number of customers using it.'
They apologised for the inconvenience and claimed home delivery and click and collect slots are still available for the Christmas period.
NOTCOMICS: The non-British internet is going to get a little confused over the next 24 hours. Because lots of the British people they follow on social media and going to be stressing about whether or not they can secure a decent Christmas delivery slot from the supermarket Tesco.
Tesco is Britain's largest supermarket and their delivery service is the largest grocery delivery system in the world. In the USA, it is still a novelty, in Britain it is now a way of life, especially after shutdown. Tesco will be opening their slots of their Delivery Saver customers, those who pay a flat monthly fee for deliveries, with everyone else getting the chance in a week's time. By then, of course, all the decent slots will have been reserved.
The aim is to reserve the slot – it can then be updated any time up until 11.30pm the night before delivery. The earlier slots are the most desired as it is more likely that Tesco will have everything in stock.
Not getting an acceptable delivery slot can bring shame upon whatever head of the household has decided to take on this arduous task of constant refreshing, updating and praying to the internet gods that clicking on the 'Confirm Shopping' blue buttons will go to green, that the credit card will take your details without a fraud flag being ticked (turn your VPN off for half an hour) and by five minutes past 7 tomorrow morning, you will be able to look your family in the eye and say, yes, I have a Tesco slot booked for Christmas Eve. And because I'm in London, Farmdrop for the day before.
Good luck everyone. Sadly, they won't be including copies of The Union by Paul Grist and Andrea DeVito from Marvel Comics in the delivery, but you can't have everything.